Monitoring all-in-one messaging app data can be a tedious and long process, especially when that data passes through 130 million users in 212 countries and multiple service partners. This is the reality that VoIP and messaging app provider Tango has to deal with on a daily basis.
Enter New Relic, Inc. an application performance management (APM) company based in San Francisco, California, chosen by Tango to monitor its web and mobile applications, providing actionable data in a single, seamless view. With this new collaboration, New Relic provides Tango with “a single dashboard to understand its end-to-end performance for both web and native mobile applications.”
“With 130 million members to support, it is critical to have one main tool that aggregates everything we wanted into one view for our global environment. New Relic is a simple installation and it easily integrated into our environment. We chose New Relic because it will allow us to see performance analytics across multiple tiers worldwide, which will help us continue to scale our systems wherever we want,” said Guy Fighel, director of engineering of Tango.
In a nutshell, some of the customer-specific aspects of the app being monitored include customer registrations and stats on real-time chats and photo uploads, with New Relic’s Transaction Tracing feature. Don’t worry, though, the actual message content is not included in this data, just the statistical aspect (how many messages sent, etc.).
“New Relic has the strongest feature set and long-term vision than any other application performance management provider on the market today,” said Fighel. “They have been able to provide what no one else has been able to do: a single integrated solution for monitoring web and native mobile apps, and now, through plugins, the underlying app environment in a single view. We chose New Relic because we believe it will simplify our processes and optimize our applications for the long-term benefit of our fast growing company.”
So what does this mean to you? Honestly, it could mean a lot of things. This collaboration could directly or indirectly result in faster and better app updates as well as contribute to overall growth of the Tango app environment. The data provided by New Relic’s system allows the Tango team to drill deeper into specific issues without having to write new code or get lost in some of the more complex areas. New Relic locates the root of an issue so Tango can execute quickly and with ease.
This collaboration could directly or indirectly result in faster and better app updates as well as contribute to overall growth of the Tango app environment. And who knows? Maybe Windows Phone 8 users will finally get the Tango app they’ve been wanting.