Saving Your Message History in Viber For Android, iPhone, and Windows Phone

Many Viber users choose to save their messaging history for different reasons. Maybe you want to save that special message your girlfriend sent you for Valentine’s Day. Or there’s some important information your mother sent that you’ll need to keep. Perhaps you want to keep a back up of that text-based argument you had with a friend (you know, for proof later) about which bad guy was more awesome: Darth Vader or HAL 9000. Whatever the case may be, saving your message history on Viber can be important, which is why we’re going to show you how you can do it on your smartphone.

Currently, the feature is only available for Android and iPhone versions of the application, though we’d be surprised if the feature didn’t make it to Windows Phone devices at a later time (more on Windows Phone later).

Before getting started, make sure you have the latest version of Viber downloaded on your device.

With Android, the process is quite simple. Once you’ve opened your Viber application on your device, simply hit the Menu button, and tap on More options to bring up the Viber System Settings menu within the app. This menu will present you with a long list of options that will allow you to tweak your app experience in a variety of ways. The option you’ll want to choose to back up your messaging history, however, is the Email messages history option (as shown below). You’ll be able to send a .txt file containing your message history to the email address of your choosing. Obviously, if the app cannot find any messages, these options will appear grayed out.

Viber for Android, Android settings, Viber app conversationsFor iPhone devices running Viber version 2.1.5 or above, the process is actually very similar. The Viber app’s System Settings menu can be accessed by selecting the More tab located at the bottom right of the application. Once there, hit Settings and you’ll be taken to the menu you see pictured below.

Viber for iPhone, iPhone settings, Viber appYou’ll now be able to see many of the same options Android users see, including the same Email messages history you’ll need to select to export your Viber message history to the email address of your choice. Once you’ve done so, the messaging history, as with Android, will be accessible on any text file reader.

As mentioned, this option is not yet available to Windows Phone 8 users, though there is a Clear Message history button under the Options menu. When comparing the Android and iPhone versions, this is likely to be the place we’ll see the option to export in a possible future update for Windows Phone (maybe even the “version 3.0 features update“?), though this is only speculation and we haven’t heard anything official on whether or not this option is coming. For now, Windows Phone users can hold the Windows Key and the Power button simultaneously to take a screenshot of those important memories.

Got a question you want answered? Contact us.

  • malka

    i,m using vibe in my computer,, how can i backup and save messages

    • http://www.viber.com/ Viber

      Hi,

      You can only back up your message history from your phone. For instructions on how to back up messages, please read here: http://bit.ly/1jty40T

  • Millani

    How to recover viber messages form back up?

    my viber messges was deleted. I got back up my viber messages via email
    (it backed up in excel format !!). how can I recover that to my phone?

    • http://www.viber.com/ Viber

      Hi Millani,

      There is currently no option to restore your message back up. We are looking into this as a possibility for future updates.

      • Guest

        May I know when the future update for this is available?
        Is it going to be out soon, if ever? I hope that it would be out soon and also allow us to convert our .zip files and allow us to use it and restore our previous messages.
        It would be really handy and im sure that this would be a good incentive for more people to take up Viber and can help Viber capture a bigger share of the messaging applications market!

        • http://www.viber.com/ Viber

          Hi,

          The option to restore is now available on iPhones. For information, please read here: http://bit.ly/1jfNidw

  • Tala

    Is there any viber arcihve on viber-desktop?
    I could copy and save some of my convesations before, but in new version, it’s impossible to select and copy a part of a conversation.
    is there any solution?

    • http://www.viber.com/ Viber

      Hi Tala,

      There is no archive for Viber. However, you can back up your messages (learn how here: http://bit.ly/1jty40T ) and it will include conversations from Viber for Desktop.

  • Thomas

    When can we expect the export feature on Windows Phone 8 or 8.1?
    It is also not possible to scroll back to old messages because the app crashes …

    • http://www.viber.com/ Viber

      Hi Thomas,

      The inability to back up messages is due to a technical limitation with the Windows Phone platform. We will, unfortunately, be unable to develop message backup on WP8 devices.

  • APEL KHAN

    My chat history is messed up, when I start chatting with some one, I see the previous history is from some one else, and the picture is also different.
    I’m confuse with whom I’m chatting….
    Please help me to solve the problem.

  • Anonymous

    Why cant viber be like whatsapp and offer to restore our messages?
    cos china android phones do break down and it is not fair to us if all our important messages are just lost like that!

    • Guest

      can viber auto backup our messages conversations into a file format (.dbcrypt) and allow for it to be restored just like whatsapp if lets say you happen to delete the app by accident or when you change to a new phone?

      Is it possible for viber to improve upon this feedback because i understand that many people are also facing these types of problems as well.
      Thank you! :)

  • Abida

    Hi, I just got a samsung tab 3 and installed viber on it. So now I have viber on my phone as well as my tab. Everything was working well for a week. But today all if a sudden, all conversations have been deleted off my tablet. Including all media content sent via viber in the conversations. Is this because I have viber installed in two places? Kindly advise.
    Thanks.