Tue. Aug 11th, 2020

Microsoft Emails Windows Live Users Encouraging Them to Upgrade to Skype

Windows Live Messenger, Skype IM and Voice Calling, Upgrade to Skype

Microsoft has sent out emails to Windows Live users, urging them to “upgrade to Skype” before the sunset of Windows Live Messenger on March 15. Users are encouraged to sign in and merge their Windows Live accounts with their Skype accounts. The email reads:


We are retiring the existing Messenger service globally (except for mainland China where Messenger will continue to be available) and bringing the great features of Messenger and Skype together. Update to Skype and sign in using a Microsoft Account (same as your Messenger ID) and all your Messenger contacts will be at your fingertips. You’ll be able to instant message and video chat with them just like before, and also discover new ways of staying in touch with Skype on your mobile and tablet.

Microsoft includes a link to “Update Now” and also includes a FAQ and some brief steps on how to merge Windows Live Messenger with Skype. Users are encouraged to upgrade as Microsoft has stated that after the retirement, Messenger users on desktops will not be able to sign in and will only be able to upgrade to Skype. If you attempt to sign in, a notification will appear that will take you through their installer that will result in Skype being installed and Messenger being uninstalled at the same time.