Who can forget the mess that happened on New Years when 4.6 million Snapchat user phone numbers and usernames were leaked? Luckily, it didn’t take long for Snapchat to clean up that mess, only to have yet another one hit over the weekend.
In a post on its official blog, Snapchat apologized for an increase in “Snap Spam” many users have recently been experiencing on their Android and iOS devices.
Of course, Snapchat says the spam isn’t a part of the aforementioned leak but instead a completely separate problem the company has to deal with. Still, it no doubt has many users worried about their accounts.
There’s not currently a way to report spammy accounts.
“While we expect to minimize spam, it is the consequence of a quickly growing service,” Snapchat said in the post. In the meantime, the company has suggested that users adjust their settings “to determine who can send you Snaps” and has, of course, recommended the “Only My Friends” setting. Unfortunately for those who do receive the Snap Spam, there’s currently not a way to report a spam account like you can in many other apps and email services such as Outlook. Hopefully this will be a problem the company will have rectified soon.