I know everyone following this blog has been waiting for awhile for something, anything, to happen in the Tru world. The official Tru Blog hasn’t been updated since November. I have done my best to make sure TruTower is the next best thing to the official blog, and I thank you all for your support.
That being said, with the announcement that Tru, though present at the Mobile World Congress next week, will not be making any major announcements (as far as our sources know), yes we are as disappointed as all of you are, but that doesn’t mean the announcements aren’t coming soon.
For instance, look at Tru Labs. Tru has created a start-up within itself exclusively for updating the Tru App. This means iPhone, iPad, Android, BlackBerry, Desktop, and eventually Windows Phone users will have better and quicker access to any updates that might be coming. You can sign up for these updates now at the Tru Labs official site. If this isn’t any indication that Tru is making things happen with their App, I don’t know what is.
As for the SIM, well, there quite frankly isn’t much we know about it at the moment. We do know Tru is indeed working on an updated version of the SIM. We have an idea of some of the features that will be included in the updated SIM, such as the absence of the Tru carrier boot up screen that seems to have caused some iPhone 4S users trouble, and better connectivity to the Tru network.
We don’t, however, know much else (yet). Some of you have asked about Holland and Spain and when Tru local numbers would be going live there. This information is not yet known to Tru, and since we a third-party tech blog and are not affiliated with Tru, it’s definitely not known to us. We have pressed Tru on the matter, but haven’t been able to nail down or confirm a date. Rest assured, we’ll let everyone know as soon as we do.
Other big questions have been about the availability of bundle plans. Tru has informed us they do understand the importance of having bundles to their customers. Bundles can help budget-conscious customers save money. In all reality, Tru would also have the added benefit of more customers who would be able and willing to have Tru as their carrier 24/7. They probably know this as well as we do, so it’s to their benefit to get these plans out. Right now, however, Tru is focusing on making their App and SIM services “high quality” and consistent, with a major focus on the quality. They clearly want to be a big contender.
Yes, Tru, like any wireless carrier, has their issues, but does that mean we should stop trying to help make Tru better? Definitely not! In fact, we should all be encouraging Tru in their efforts to change, and do what we can to help that change take place. By utilizing the Tru help forum, contact information, social networks, and even commenting on TruTower (as Tru does see this blog), we can help initiate the changes Tru needs in order to get out there and, as the world’s first truly global network, compete with the other carriers of the world. Suggestions, comments, reporting issues, getting involved with Tru Labs, and sending crash reports in the App are just some of the ways we can lend a hand to our favorite carrier.
I have posted all of the links below. Please check out and follow the TruTower social networks as well, listed throughout the site. We’ll keep you up to date on all things Tru. Let’s make change happen!
Tru’s contact info can be found by going to truphone.com and clicking on “contact us” at the bottom of the page. The URL differs based on your country.