Skype, Skype VoIP and messaging, Microsoft Free Internet Calling

Roaming rate changes aren’t the only thing coming to European Union residents this month. Starting July 28, Skype will also be changing the way it charges customers VAT.

For Pay As You Go calls, VAT is charged when you make the call. Call rates will be exactly what you pay for your calls, inclusive of taxes.  According to Skype, this makes it easy for you to clearly see how much your calls made from the calling and messaging app cost.

When purchasing Skype Credit, VAT is not charged at the time of purchase. Example: if you buy €10 of Skype Credit, you will only be charged €10. The same applies if you top-up your Skype Credit from within your Skype client on desktop or mobile.

Regarding Auto-recharge, this service (similar to Skype Credit above) automatically tops up your Skype Credit when your balance falls below a certain amount (typically $2 / €2 / £2). VAT is not charged at purchase. Example: if you set your recharge value to €10 of Skype Credit, you will only be charged €10.

If you use your Skype Credit balance to purchase a subscription or have a subscription which uses Skype Credit as a recurring payment, you will be charged 15% VAT for EU residents (8% for Swiss residents) at the point of purchase. VAT is added at the time of the recurring payment.

If you’re utilizing Skype Numbers, VAT is applicable and charged at 15% VAT for EU residents (8% for Swiss residents) at the time of the recurring payment.

The changes outlined above (obtained via Skype support) attempt to make dealing with VAT easier for consumers. The question is, do you think they do? Let us know in the comments and the Forums!

Thanks bileshaw for the tip!

Avatar photo

By Josh Robert Nay

Josh Robert Nay is the founder and Editor-in-Chief of TruTower. He has worked in the telecommunications industry since 2003 and specializes in GSM based technology. He also uses (too many) VoIP apps and is a long-time user of BlackBerry, Android, and Windows Phone. He adores anything having to do with space exploration and writing. In addition to the links below, he can be found on LinkedIn and can also be found on his website at